General Terms and Conditions of Sale

These general terms and conditions of sale apply exclusively between BIGSHOP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, UL. PRZASNYSKA 6B / 204, 01-756 WARSZAWA, Poland (hereafter “Us” or “We”) and any person visiting or making a purchase on the website www.tourdewine.fr (hereafter the “Site”). Any person wishing to make a purchase (hereafter “You”) declares that he/she is aware of these terms and conditions. Although these terms may be amended, the applicable terms shall be those in force on the Site on the date of the order.

You declare that you are of legal age and entitled to place an order in accordance with the laws of your country. Once we receive your order, we will send you a confirmation by e-mail.

The prices listed on the Site are presented in Polish złoty (PLN) or Euro, excluding postage and other applicable costs. VAT at the applicable rate is included, unless otherwise stated. All orders are accepted while stocks last. In case of unavailability, we will inform you and offer to modify, partially deliver, or cancel the order.

Your order will be prepared after payment is confirmed. Products will be delivered in Poland, France, or other countries chosen by you at checkout. Delivery time is approximately 3-7 business days within Poland and France, and up to 14 business days abroad, depending on customs procedures and force majeure. Alternatively, you may collect your order at our representative office at 2 rue Paul Serrailler, 06400 Cannes, France. Orders must be collected within 14 calendar days after notification of availability. After this period, orders will be considered delivered, and storage fees of 10 PLN per item per month will apply.

Payment may be made by bank card, bank transfer, or PayPal. In case of bank transfer, bank fees are at your expense. Your invoice will be available in your customer account after payment confirmation.

Returns are accepted only in accordance with applicable consumer protection laws. The product must be unused and in its original packaging. Return requests should be sent to info@tourdewine.fr.

Goods remain our property until full payment has been received.

We shall not be held liable for any non-compliance of products with the laws of any country other than Poland. We shall not be liable for delays due to stock shortages or force majeure.

We grant you a limited license to access and use the Site for personal use only. Any commercial use, download, reproduction, or resale of content is prohibited without our written consent.

We undertake to protect your personal data in accordance with Polish and European regulations (GDPR). For any information, contact us at info@tourdewine.fr.

These terms and conditions are governed by Polish law. Any disputes shall be subject to the exclusive jurisdiction of Polish courts.

In the event of a dispute, you may contact a consumer mediator or use the European online dispute resolution platform: https://ec.europa.eu/consumers/odr.

Identification

Website: www.tourdewine.fr
Company: BIGSHOP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Registered address: UL. PRZASNYSKA 6B / 204, 01-756 WARSZAWA, Poland
Representative office: 2 rue Paul Serrailler, 06400 Cannes, France
NIP: 5253027049
REGON: 540355854
KRS: 0001142677
E-mail: info@tourdewine.fr